Delete Your OmniStudy Account
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This page explains how to delete your OmniStudy account and the personal data linked to it. It applies to the OmniStudy app on Google Play, published by Suvedita Ambashtha, and to the OmniStudy website. You do not need to have the app installed to ask us to delete your account.
1. Delete your account in the app
- Open OmniStudy and go to the Profile tab.
- Tap Settings.
- Under Data controls, tap Delete account.
- Confirm. Your account and its data are deleted immediately and you are signed out.
2. Delete your account on the website
- Sign in at https://www.omnistudyai.com
- Open Settings and choose Delete account.
- Confirm.
3. Ask us to delete it (no app needed)
- Email suvedita7@gmail.com from the email address on your OmniStudy account, with the subject “Delete my account”.
- If you can no longer use that email address, tell us the address on the account and we will ask you for information to confirm the account is yours.
- We delete the account within 30 days and confirm by email.
4. Before you delete: cancel your subscription
Deleting your account does not cancel a subscription bought through Google Play, because Google Play bills it. Cancel it first so that you are not charged again:
- Google Play Store app → your profile picture → Payments & subscriptions → Subscriptions → OmniStudy → Cancel subscription, or go to https://play.google.com/store/account/subscriptions
- Subscriptions bought on the website stop renewing automatically when you delete your account.
Deletion is permanent. We cannot restore your study material, progress or plan afterwards.
5. What we delete
- Your sign-in account: name, email address, password record, and the link to your Google account if you signed in with Google.
- Your profile, profile photo and onboarding answers.
- Everything you created or uploaded: live classes, notes, flashcards, quizzes, mind maps, timelines, podcasts, study plans, and uploaded files and images.
- Your learning activity: study time, XP, streaks, quiz results, progress and mastery data.
- The plan and usage records stored with your account.
- Your contact in our email system, so you receive no more emails from us.
6. What we keep, and for how long
- Purchase records (from Google Play, RevenueCat and our payment processor, and our own log of purchase events): kept as long as tax and accounting law requires, generally up to 8 years. Google Play and RevenueCat also keep their own purchase records under their policies.
- Content reports, feedback and support emails you sent us: kept as long as we need to deal with them, then deleted. Ask us and we will delete them sooner, unless we need them for a legal reason.
- Server and security logs: up to 90 days.
- Backup copies: erased within 90 days.
- Hashed rate-limit counters, which do not directly identify you: deleted automatically within about 40 days.
- Study Circles: if you joined a Study Circle on the website, your name and scores stay on that circle’s leaderboard. Leave your circles before you delete your account, or email us and we will remove you within 30 days.
- Data on your phone, such as cached lessons, stays there until you uninstall the app or clear its storage.
7. Delete some data and keep your account
You can delete some of your data in the OmniStudy app (published on Google Play by Suvedita Ambashtha) without deleting your account:
Steps
- Saved study material (live classes, notes, flashcards, quizzes, mind maps, timelines, podcasts): in the Library tab, press and hold the item, then tap Delete.
- Uploaded files (PDFs, documents, images): Profile → Settings → Uploads, then delete the file.
- Profile photo: Profile → Settings → Account, then choose a new photo.
- Marketing emails: use the unsubscribe link at the bottom of any of them.
- Anything else, such as your learning progress, onboarding answers, or a report you sent: email suvedita7@gmail.com with the subject “Delete my data” and tell us what to delete. We do it within 30 days and confirm by email.
What happens to the data
- Items you delete in the app are removed from our systems immediately, and from any backups within 90 days.
- Data deleted at your email request is removed within 30 days, and from any backups within 90 days.
- Your account, and everything you did not ask us to delete, stays as it is. Purchase records are kept as described in “What we keep, and for how long” above.
8. Questions
Email suvedita7@gmail.com. Our Privacy Policy at https://www.omnistudyai.com/legal/privacy explains how we handle your data.